Privacy Policy

When you call Roadiva or submit our contact form, we may collect information you provide, including your name, phone number, location, vehicle information, the type of assistance you need, and your message. We collect only the information needed to understand your situation and help coordinate assistance.

We use the information you provide to respond to your request, help connect you with an available roadside service provider, and improve our service. We do not sell your personal information.

To coordinate assistance, we may share relevant details — such as your location, vehicle information, and contact number — with independent roadside assistance or towing providers handling your request. These providers receive only what they need to assist you.

Our website may use cookies and standard analytics tools to understand how visitors use the site and to improve the experience. These tools may collect non-identifying information such as pages visited and approximate location. You can control cookies through your browser settings.

We retain your information only for as long as needed to fulfill the purpose for which it was collected and to meet any legal or operational requirements. We use reasonable safeguards to protect your information, though no method of transmission over the internet is completely secure.

Depending on your location, you may have rights to access, correct, or request deletion of your personal information. To exercise these rights, contact us using the details on our contact page.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.